Professionals working with victim-survivors
Some professionals may be the first person a victim-survivor discloses their experiences of abuse to. These include:
- social workers
- health professionals, including GPs
- police officers
Those who are likely to come into contact with victim-survivors must know how to respond appropriately and how to support access to specialist services.
Training for professionals
West Sussex County Council (WSCC) provides a range of training to professionals, delivered by WORTH services, to increase awareness of domestic abuse and how to respond.
Find out more on the Safer West Sussex Partnership site.
How to encourage disclosure
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To encourage victim-survivors to disclose their experiences you can:
- display posters and leaflets about domestic abuse, particularly in communal areas
- use a private space away from partners, family members and, where possible, children
- ask questions as a matter of routine enquiry
- ask sensitively but with direct questioning
- be clear about your safeguarding responsibilities and limits to confidentiality
- repeat or rephrase questions to help understanding
- gain trust by listening and validating
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The nature of abuse is secretive. It is able to continue if we feel we cannot talk about it or that it in some way causes shame. Despite abuse never being the fault of the victim, they often feel responsible for their experience. This is because the abuser may say their victim's behaviour causes them to act in that way.
By asking the question, we give victims permission to talk about their experience. We make it more likely that victims will open up and disclose what it happening to them. It can be an essential starting point to the conversation.
Asking may not lead to immediate disclosure, but a person may feel comfortable enough to open up to you later if you have made them feel valued and supported.
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For adults
You could phrase your question:
"As domestic abuse is so common, we now ask everyone who comes to our service if they experience this. This is because it affects people's safety, health and wellbeing. We want to ensure we are supporting people and keeping them as safe as possible."
You can also ask direct questions, such as whether anyone close to them has:
- made them feel frightened
- bullied them
- controlled them
- forced them into things
- hurt them physically, for example:
- hitting
- pushing
- slapping
- choking
- threatened them
- threatened their property
- made them feel isolated from friends and family
In your conversation, refer to the power and control wheel and equality wheel. Download them from the Duluth Model website. Remember that some victims do not realise that the behaviour they are experiencing is abusive.
For adults with additional care and needs
Direct questions you can ask include whether anyone has:
- prevented them from getting:
- food
- clothes
- medication
- glasses
- hearing aids
- medical care
- prevented them from being with people they want to be with
- tried to get them to sign papers against their will
- made them feel ashamed or threatened
- taken money belonging to them
For children
You should only question children if it is part of your role. You must also have been trained to do so.
Supporting an abused person
Get them help
If someone discloses abuse to you, make sure you signpost them to get support.
Complete a risk identification formĀ
Complete a Domestic Abuse, Stalking and Harassment Risk Identification Checklist (DASH RIC) form. This gives you a series of questions to work through with the person you are working with so you can assess the risk they are experiencing
Download the DASH RIC formYou can submit this with referrals that you might make.
Get training to help you with domestic abuse risk assessment and management.
If they are at risk of significant harm
If you are concerned that the person you are working with may be at risk of significant harm, consider making a referral to the Multi-Agency Risk Assessment Conference (MARAC).